Competently Lead Diverse Teams to Success.

As a manager you are responsible for getting and keeping your team fit to work. Ideally, you promote trust for and in each other as well as authentic relationships to build a successful team. Inclusive leaders know how to create an organizational culture which supports diversity in all its dimensions to achieve improved business and customer results. They create a culture in which people feel appreciated for their unique skills, their approaches and their contributions. They take the individual differences in their team and among their customers into consideration and use these differences to promote creativity, innovation and problem-solving skills.

This training offers practical tools to build your inclusive leadership skills from here on. You will strengthen your relationships to others, build awareness for unconscious biases, develop your skills for critical thinking and become a leading advocate for inclusive workplace culture.

Inclusive leadership entails treating people and groups fairly and equally on basis of their individual characteristics and to not act on the basis of prejudices. It also means seeing individuals in their uniqueness as well as understand and appreciate differences in others and simultaneously include them as members in the organization, networks and working groups.

6 characteristics of inclusive management

  1. Awareness – inclusive managers understand the megatrends that affect their employees and what this means for their sustainability and business strategy.
  2. Bias – inclusive leaders understand that behavior is determined by convictions and presuppositions, both conscious as well as unconscious.
  3. Cultural competence – managers with an inclusive approach are capable of acting across different cultural contexts, and of recognizing that different teams have different needs and wishes. They are able to adjust their thinking and their actions flexibly when dealing with different teams and clients.
  4. Motivation – inclusive managers are motivated to know more about themselves and others and actively seek feedback to improve their awareness and their inclusive practices.
  5. Empowerment – inclusive leaders try to empower others to raise their voices and to ensure that all perspectives are valued and respected.
  6. Flexibility – inclusive managers understand the significance of flexible work arrangements and the related advantages when it comes to attracting and retaining high-performance talents.

This training will help you develop and use your skills as inclusive manager. You will learn more about working with equality and diversity to include all kinds of people and enable them to work with you as manager in a trusting manner. You will improve your performance as well as your employees’ personal happiness. You’ll gain comprehensive expertise concerning interculturally competent leadership skills as well as specific tools, methods and recommended actions to lead and manage diverse teams successfully.


  • Recognizing culture-specific values and norms and deriving according actions
  • Looking at decision-making processes, actions and interactions from a diverse perspective
  • Dealing with expectations and conflicts
  • Getting to know situational leadership models and developing intercultural leadership skills